Posts In Category

Staff & teams

Effective managementEntrepreneurial ambition & growthStaff & teams

As I wrote some of my recent posts, I realised there was a pattern developing.  I’d express a view on good management and leadership, but then I’d feel the need to say, ‘ah but’ as I thought of situations where my ‘guidelines’ wouldn’t apply.  As someone who doesn’t like people who sit on the fence and aren’t prepared to ‘stand

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Effective managementFinance, Governance & ControlOperations & QualityStaff & teams

Further to my recent posting The importance of role clarity and simplicity, Ian Berry has kindly offered to share with my readers his tips on the same theme: 13 critical factors for role clarity – or what you must know about yourself – and every person you work with must know about themselves Ultimate purpose of your business Personal Purpose Purpose of

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Effective managementMarketingStaff & teams

One of the questions Phil Jesson suggested in his session for the local Managing Directors’ group was If we were an animal or bird, what would we be? Being slightly innovative I used this seemingly strange question for a slightly different purpose with a client where I am non executive director this month with fascinating results. I was keen to

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Effective managementStaff & teams

One of our most memorable speakers of last year was Kelly Marks demonstrating Horse Whispering.  A fascinating session using communicating with horses to illustrate how we communicate.  And how much we communicate without intending to do so! The key learning points that I felt readily transfer to the work environment were: To communicate effectively:     Recognise everyone is different. Try

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Effective managementEntrepreneurial ambition & growthStaff & teams

This time a guest post from my friend, journalist turned speaker, Seán Brickell. It’s something many corporate training organisations and trainers and their HR and learning – development opposite numbers and senior managers, in the businesses that employ them, don’t like to admit to or talk about. A lot of business training courses don’t work. And this undermines, too often

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Effective managementOperations & QualityStaff & teams

Many writers comment on what you need to do to be a high performing organisation.  Whilst many of their comments have some validity, to me the biggest single determinant of high performance organisations is whether they address poor performance – or accept / avoid addressing it. In my view you cannot be a well led, high performing organisation without dealing

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Operations & QualityStaff & teams

One challenge that many business leaders encounter as their business grows and they endeavour to put in place the processes and systems they need it how to define who does what. Firstly, for reasons described in my blog on the importance of clear and simple job definitions, the business may have evolved in a way that is more pragmatic than

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MarketingSalesStaff & teams

People who have talked to me on the subject will know that I am a cautious supporter of the use of Social Media Marketing in business. I DO believe that it is an important component of the marketing mix, but like all marketing, it has to be done properly with an allocated time investment for a purpose and the return

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Business StrategyEffective managementStaff & teams

Have you ever bought a new car, and then noticed how many similar cars you notice?  Apparently it is a well recognised phenomenon that we notice things that are already in our mind. Anyway at the moment I am noticing lots of noise about the changing world we live in and especially the changing attitudes and behaviours in society, and

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Business StrategyEntrepreneurial ambition & growthStaff & teams

What are Unwritten Ground Rules? What do they have to do with Corporate Culture? That was my reaction; now I understand I will look at every work place in a totally enlightened way. Steve Simpson, an international speaker from Australia, attended the October meeting for business leader’s group MD2MD and gave a fascinating insight into what could really be going on in

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